cafe
cafe role snapshot
16 years of age unless serving with qualified adult.
Schedule
Arrive to make beverages and stock cafe counter. [1.5 hours before service]
Join in the pre-service huddle. [45 min. before service]
Have beverages and cafe counter ready for guests. [30 min. before service]
Remain after service to clean up the cafe. [20-30 min.]
Serving Specifics
Welcome every guest who approaches the cafe area and assist them.
Maintain positive body language (smile and make eye contact).
Throughout the service, continue to make beverages and stock cafe counter.
Keep the cafe and surrounding area neat and tidy.
May sit in service after the cafe is fully stocked.
Cafe Constants
Coffee: regular, decaf, and flavored (campus choice to have flavored).
Other drinks: hot water, tea, cold water, hot cocoa or lemonade. [seasonal]
Condiments: sugar, sugar alternative, regular and flavored creamer.
Cafe Essentials: Cups, lids, stir sticks, and napkins.
Reminders
Cafe volunteer should wear Guest Services name tag at all times.
If you will miss your opportunity to serve, please inform your team leader.
Serve once or twice a month.
Serving times vary at each campus.
passionate about TVC and believes in the mission of Connecting People with God.
Cafe Win:
Create a comfortable environment for guests by providing quality refreshments while interacting with each guest that approaches the cafe.